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FAQs - Frequently Asked Questions

General

How did you come up with the name Dam Nail Polish?

Thermal Nail Polishes
How do thermal nail polishes work?
Do I need a UV light for thermal nail polishes?
Will thermal nail polish work with a top coat/base coat?
Does thermal nail polish go bad?

Shipping
How long does it normally take to ship?
How is my order packaged?

Refunds/Exchanges
Do you take refunds or exchanges?

Other
Can I swatch for you?

 

Q: How did you come up with the name Dam Nail Polish?

A: Dam is my maiden name and now my middle name. 

With a name like that, people tend to forget you have a first name and just call you by your last name. And that's how I decided on the name. I was recently married at the time and in the process of changing my name, but still wanted the name to live on. Thus, Dam Nail Polish was born. (Also I had no other good ideas)

Fun fact: It's pronounced "Dahm" :)

Q: How do thermal nail polishes work?

A: Thermal nail polishes typically change colors around 88 degrees Fahrenheit. Running your hands under hot water or putting them in cold water will quickly change the color of your polish. For those of you with long claws, you maybe lucky enough to experience the beautiful effect of ombre nails where your nail warm nail beds are one color and your fingernails are a different color. For short term photography purposes, you can achieve this look by using ice/hot water or my favorite tools is a frozen dinner and a heat pack. I've also heard of hair dryers being used as well.

Q: Do I need a UV light for thermal nail polishes?

A: Nope! My swatchers are so awesome that the polish actually look like gel nail polish in the photos. The polish is NOT gel and applies like normal nail polish. Just apply 2-3 coats, depending on how thin or thick you lather it on, and finish with some high gloss top coat! No need for UV lights or any other special equipment!

Q: Will thermal nail polish work with a top coat/base coat?

A: Yes! Top or base coat will not affect the ability of the thermal nail polish to change colors. However, storing the thermal polishes in too hot or too cold conditions can cause irreversible damage to the polish. It will now be normal nail polish stuck in the cold state and will not change colors. No need to keep a thermometer near your thermal nail polish stash, but just don't leave them in your car on a sweltering summer day or attempt to freeze them.

Q: Does thermal nail polish go bad?

A: Yes, eventually. Thermal nail polish is said to degrade over a period of months to years and eventually will stop changing colors. When and if this happens, the nail polish is still fully usable, but will be stuck in the cold state and will not change colors when heat is applied. Having said this, I have really old thermal nail polish that still does change colors. I also only make thermal nail polish in small batches to guarantee the longest life for you.

As mentioned in the previous question, extreme hot or cold conditions can cause irreversible damage to the polish causing it to be forever stuck in the cold state. Please be mindful of this when receiving a package with thermal polish and try your best to get it out of the mailbox when the weather is extremely hot or extremely cold.

Q: How long does it normally take to ship?

Orders typically ship within 3-6 days. In the event that shipping will be delayed (extreme weather, etc), there will be an announcement on my page. If I know in advanced that I will be unable to ship within the normal 3-6 days, there will also be a notification on my page noting the delay.

For more information, please see the Shipping Information page.

Q: How is my order packaged?

Very carefully! Each polish is packaged in ample amounts of bubble wrap and then placed in a bubble mailer. For larger orders, there may be a second bubble mailer for extra protection. Each order is packed with the highest level of care to ensure that your pretty polishes arrive to you in perfect condition! Be sure to dump all the contents out because sweet treats are always included!

Q: Do you take refunds or exchanges?

For hygienic reasons, refunds or exchanges are not accepted.

We work on a case by case basis for damaged or incorrect orders. For more information, check out the Refund Policy page.

Q: Can I swatch for you?

A: All interested swatchers and bloggers can fill out an application and I will review and reach out to you if there is a need for swatches. Due to a large volume of interest, I do offer blogger discounts and will reach out to you before a release to see if you are interested.

Have any additional questions for me? Shoot me an email at angie@damnailpolish.com or head over to my contact page.